SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). During drops, restocks, or high-volume periods, processing may take a little longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout. Delivery estimates are provided by the carrier and may vary based on location and carrier delays.
Tracking
Once your order ships, you’ll receive a tracking number via email. Tracking can take 24–48 hours to update after the label is created.
Incorrect Address / Returned Packages
Please double-check your shipping address before placing your order. If a package is returned to us due to an incorrect or incomplete address, you may be responsible for the cost to reship the order.
Lost, Stolen, or Delayed Packages
Sacred Traphaus is not responsible for carrier delays or packages marked “delivered” by the carrier. If your package is lost in transit, contact us and we’ll help you file a claim or investigate with the carrier.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with:
Your order number
Clear photos of the packaging and item(s)
We’ll work with you on a replacement or solution.
Any other shipping Questions?
Email us at [support@sacredtraphaus.com].